Inn Policies
(scroll to bottom for current safety protocols)

Our wish is for you to enjoy our beautiful inn worry-free. In order to do so, we require all our guests to be FULLY vaccinated and boosted prior to their arrival. At this time, please understand the inn CANNOT check-in anyone who arrives without proper ID and proof of a vaccine/booster; and you will unfortunately forfeit your deposit. We strongly advise you take pictures of your vaccination cards on your phone; or if you are a New Yorker, use the excelsior app to register your vaccinations and to ensure a worry-free check-in. This requirement ALSO APPLIES to local friends and family who may visit you on the property. Please refer to our "Stay Safe" section on the Policies page of our website for more informaton.

Check-in is 4:00 PM. Check-out time is 11:00 AM. In order to give rooms the proper attention required for the next guest, all guests must check-out by 11:00 on the day of departure. After 11:00 AM, Late fees could be charged at the management's discretion. Please speak to the front desk if you need more time and we will try our best to accomodate you.

A credit card deposit for 50% of your total stay plus tax will be charged upon booking. The remainder will be paid upon your arrival.

We welcome all guests 13 years of age and above. Anyone under the age of 21 must travel with an adult.

We love our pets too, but we can't accomodate them on the property.

We are located in a rural, residential setting, and have a small parking lot. There is only ONE spot allocated for EACH room. If you do arrive in more than one car during a fully booked time, please be aware you may have to park the second car in a public lot in town, 15 minutes away. Call ahead and we can advise. Please lock your and don't leave valuables inside.

Smoking or Vaping of any kind is NOT allowed inside the inn or on its patios. There is a minimum $300 cleaning fee charge automatically assessed for any smoking violation.

The Millbrook Inn is an exclusive property where every guest reservation is both important to us. If your travel plans change and you must cancel your reservation, please call us at least 14 days prior to your arrival date to cancel your reservation for a full refund. In the unlikely event that you must cancel with less than 14 days notice, shorten your stay or check out early, you will be responsible for your entire reservation. If we can rebook your room(s), a full or partial refund absolutely will be made.

Part of the charm of our property is that we are located in the country. Although we are equipped with a full generator, it is still possible the inn could be without internet, wireless, or kitchen services for a few hours or a few days, depending on the severity of a storm. If it's only for a few hours during your stay, we ask you to be patient with us while we address the situation. In the rare event we need to cancel your booking due to a major power outtage, we will refund any payments you have already made; or gladly rebook you for another date.

The Millbrook Inn is filled with beautiful art, antiques, and luxurious fabrics, sheets, and bedding. We hope you respect them as much as you enjoy them! But in the unlikely event that damage occurs to them, you may be responsible for the cleaning, repair, or replacement. This will be considered on a case-by-case basis.