Inn Policies
(scroll to bottom for current safety protocols)


THE MILLBROOK INN POLICIES



COVID 19 VACCINATION REQUIREMENTS
Our wish is for you to enjoy our beautiful inn worry-free. In order to do so, we require all our guests to be FULLY vaccinated and boosted prior to their arrival. At this time, please understand the inn CANNOT check-in anyone who arrives without proper ID and proof of a vaccine/booster; and you will unfortunately forfeit your deposit. We strongly advise you take pictures of your vaccination cards on your phone to ensure a worry-free arrival. This requirement ALSO APPLIES to local friends and family who may visit you on the property.

ARRIVAL AND DEPARTURE
Check-in is 4:00 PM. Check-out time is 11:00 AM. In order to give rooms the proper attention required for the next guest, all guests must check-out by 11:00 on the day of departure. After 11:00 AM, Late fees could be charged at the management's discretion. Please speak to the front desk if you need more time and we will try our best to accomodate you.

DEPOSITS/PAYMENTS
A credit card deposit for 50% of your total stay plus tax will be charged upon booking. The remainder will be paid the day prior to your arrival.

CHILDREN
We welcome all guests 13 years of age and above. Anyone under the age of 21 must travel with an adult.

PETS
We love our pets too, but we can't accomodate them on the property.

PARKING
We are located in a rural, residential setting, and have a small parking lot. There is only ONE spot allocated for EACH room. If you do arrive in more than one car during a fully booked time, please be aware you may have to park the second car in a public lot in town. Call ahead and we can advise. We are not responsible for your cars its contents.

CANCELLATION, EARLY DEPARTURE, OR NO SHOW
The Millbrook Inn is an exclusive property where every guest reservation is important to us. If your travel plans change and you must cancel your reservation, please call us at least 14 days prior to your arrival date for a full refund. In the unlikely event that you must cancel with less than 14 days notice, shorten your stay or check out early, you will be responsible for your entire reservation.

DAMAGES
The inn is filled with luxury fabrics, antiques, and art; Matouk robes and linens. We know you will enjoy yourselves and repsect the inn property. However, you may be held responsible for any missing or damanged items, and be required to pay for their repairs or replacement. This is at the discretion of the General Manager and will be charged to your credit card.

Stay Safe Measures

 
 
We require all of our guests and diners to be fully vaccinated and boosted to be on site.
This vaccination policy makes it possible for us to have a Mask-Free property. At this time, Masks will NOT be required for guests and diners on the property; but we ask that everyone respect those that choose to wear them.

This policy is both for your safety as well as the health AND safety of everyone here, who's job it is to make your stay enjoyable, delicious, and safe.


OUR SAFETY STANDARDS
OUR STAFF
Our staff  is fully vaccinated and boosted, and trained in current COVID health and safety protocols. . 

They clean our property throughout the day; our dining areas are thoroughly cleaned between every service; and hand sanitizer is available in all public spaces and your guest room.
Complimentary masks are always available to those who want them. 

OUR CHECK-IN
On the day of your arrival, your credit card on file will be charged the remainder of your stay, 
so no need to present us with a credit card or sign any paperwork. 
You will receive a unique code gives you wireless access your room door with your phone;
There is a manual option as well. 

OUR THANKS
We appreciate your patience, as these policies may change as CDC, State, and Federal guidelines change and adjust during the pandemic.
Please recheck this policy page 2 weeks prior to your arrival, or give us a call if you have any questions. 
The Millbrook Inn, 3 Gifford Road, Millbrook, NY 12545